Contact us

Questions about your account, a bug you found, a privacy request, or an idea worth building. Whatever it is, we read everything and we answer.

Send us a message

Every message reaches a person, not a bot. Give us as much detail as you can and we will come back to you.

Please do not include passwords, card numbers, or brokerage login details in your message. We will never ask you for them.

Reach us directly

Support and generalAccount help, billing, bugs, anything about using TruVest.admin@truvesttech.com
Privacy and data requestsAccess, correction, or deletion of your data. Use the subject line Privacy Request.admin@truvesttech.com
SecurityFound a vulnerability? Tell us privately and give us time to fix it before going public.admin@truvesttech.com
Press and partnershipsMedia requests, brokers, data providers, and community partners.admin@truvesttech.com

When to expect a reply

We aim to answer within one to two business days. Security reports and account access problems go to the front of the queue.

If you already have an account, the fastest route is the support chat inside the app. It carries your account details with it, so there is less back and forth.

Our office

Truvest Tech Inc.
Kitchener, Ontario, Canada