Subscription & Refund Policy

Last updated 29 July 2026

This Policy covers paid TruVest subscriptions bought through the Apple App Store or Google Play — free trials, automatic renewal, cancellation and refunds. It forms part of our Terms of Use.

This Subscription, Free Trial, Cancellation & Refund Policy (“Policy”) applies to paid TruVest subscriptions purchased through Apple’s App Store or Google Play.

It forms part of the TruVest Terms of Use. If there is a conflict between this Policy and mandatory consumer law or the applicable Apple or Google terms, mandatory law and the applicable app-store terms prevail.

Subscription Service

TruVest may offer paid monthly subscriptions that provide access to the features, content, or services shown in the purchase screen (“Subscription”).

Before you subscribe, TruVest will clearly show:

  • the Subscription name and included features
  • the price and currency
  • the billing period
  • whether a free trial applies
  • the date or timing of the first charge
  • that the Subscription renews automatically unless cancelled; and
  • how to manage or cancel the Subscription.

Subscription features may change over time. We will not materially reduce paid features without notice where notice is required by law or applicable app-store rules.

30-Day Free Trial

Eligible users may receive a 30-day free trial.

The free-trial offer shown in the purchase flow controls. Unless the offer says otherwise:

  • the trial begins when you activate the Subscription
  • no subscription charge is made during the trial period
  • you may cancel at any time before the trial ends
  • if you do not cancel before the trial ends, your Subscription automatically renews and the applicable monthly charge is made through Apple or Google; and
  • eligibility for a free trial is determined by TruVest, Apple, or Google, as applicable.

Free trials are generally limited to one per person, account, device, Apple ID, Google Account, household, or payment method, unless TruVest clearly states otherwise. TruVest may withdraw or limit a free-trial offer where we reasonably believe it is being misused.

Automatic Renewal and Billing

Unless you cancel before the end of the current trial or billing period, your Subscription will automatically renew for successive monthly periods.

The purchase screen will show the price you will be charged. Charges are processed through the app store from which you purchased the Subscription:

Apple App Store: billing is handled by Apple through your Apple ID.

Google Play: billing is handled by Google through your Google Play account.

Your use of Apple’s or Google’s payment service is subject to that platform’s terms, conditions, and policies. TruVest does not receive or store your full payment-card details for in-app subscriptions.

Applicable taxes may be included in, or added to, the displayed price as required by the app store or applicable law.

How to Cancel

You may cancel a Subscription at any time through the app store where you purchased it.

Apple App Store purchases

Manage or cancel through your Apple ID subscription settings.

Google Play purchases

Manage or cancel through Google Play subscription settings or the Google Play Subscription Center.

TruVest will provide a clear Manage Subscription or Cancel Subscription link in the app under Settings → Subscription.

Deleting the TruVest app, deleting your TruVest account, logging out, or disconnecting a brokerage account does not cancel an Apple or Google subscription.

If you cancel:

  • you will not be charged for the next renewal period
  • you will usually retain paid access until the end of your current trial or billing period; and
  • your access may end immediately if a refund is issued or where required by Apple, Google, or applicable law.

Refunds

Subscription purchases made through Apple or Google are generally subject to the refund processes and policies of the relevant app store.

Except where required by applicable law, the relevant app-store policy, or an approved TruVest refund, payments for a current billing period are non-refundable and are not prorated if you cancel early.

You may contact TruVest at admin@truvesttech.com for help with a billing issue, accidental purchase, duplicate charge, or service-access problem. Where we are able to do so, we may review a refund request in accordance with this Policy, applicable law, and app-store rules.

Nothing in this Policy limits any refund, withdrawal, cancellation, or consumer-protection right that cannot legally be excluded.

Price and Subscription Changes

TruVest may change Subscription prices, plans, or included features from time to time.

If we change the price of an existing Subscription, we will provide advance notice through the app, email, or the relevant app store as required by applicable law and platform rules. The notice will state the current price, new price, effective date, and how to cancel.

Any price change will apply no earlier than your next renewal after the required notice period, unless you agree otherwise or applicable law permits a different approach.

Account Restrictions and Termination

Your Subscription is personal to you and may not be sold, transferred, shared, or assigned.

TruVest may suspend or terminate access to a Subscription if we reasonably believe that you have:

  • breached the TruVest Terms of Use or Community Guidelines
  • engaged in fraud, payment abuse, or free-trial misuse
  • created a security, legal, or safety risk; or
  • used the Service in a way that is unlawful or harmful to other users or TruVest.

Termination for a breach does not automatically entitle you to a refund, except where required by law.

No Investment Outcome Guarantee

A Subscription provides access to TruVest features and content only. It does not provide investment advice, brokerage services, trade execution, custody, guaranteed returns, or guaranteed investment outcomes.

Paying for a Subscription does not mean TruVest recommends an investment or that any market data, community content, public portfolio, leaderboard, news item, or AI-generated insight is accurate, complete, or suitable for you.

Contact Us

For Subscription support, contact:

Truvest Tech Inc.
Kitchener, Ontario, Canada
Support: admin@truvesttech.com

For Apple or Google payment, cancellation, or refund issues, you may also need to contact the relevant app-store support team.